Associated Response Plumbing & Heating

Quick and expert advice 5 Expert advice provided efficiency with a friendly manner. Will certainly be using again

Jon Culbert  8 Dec 2024

boiler repair 5 Thank you Jake, very efficient, pleasant young man, arrived about an hour after contacting them, got here the time he said he would, really pleased with this company, would recommend to anyone needing their services,

Julie  24 Oct 2024

Not all heroes wear capes! 5 After another visit from a plumber sent via our insurance to say they can not touch our shower, I called Associated Response who within TEN MINUTES were round my house! (quicker than deliveroo!) Hugh was amazing, he found the problem straight away, that has been ongoing saga for us for one month with our insurance who could not find the problem! He found a leak in our adjustment gromit on hot water shower mixer valve and fixed it .....the leak has stopped! Hugh was friendly, helpful, gave great advise. Jenny was so quick and proficient through her communication with me. If I could give more than a five star review, I would. Now I know who to call for any Plumbing, Heating or Electrical issues in my home! Number stored and highly recommend the team and their services. THANK YOU!!!!

Elena  16 May 2024

Excellent service 5 Had a leaky pipe as the cap had burst ... Called AP and in less than 30 minutes had the plumber arrive. He was very quick and efficient and sorted the problem in minutes at a very reasonable price

Wayne  12 May 2024

Very happy 5 I called for help after my sink tap wouldn't turn off and within the hour the lovely lady I spoke too had sent a plumber out to help me. All were so helpful, professional and kind to me. I was so grateful.

Claire  4 Jan 2024

Associated response- thanks 5 Thanks so much to Hugh who helped us Christmas eve when the boiler would not work. Was swift, helpful and everything sorted. Much appreciated

Joanna  24 Dec 2023

Leak 5 Thanks Hugh and team for saving the day. Had water gushing out a pipe. Went into panic mode. Spoke to Hugh and his guy arrived like a Knight in shining armour 10 mins later! Fabulous 👌 thanks again.

Jackie  23 Dec 2023

Boiler 5 Great service from the AR team as usual. Quick response and repair carried out within a couple of days. So very grateful to Hugh and the team

Pat  3 Nov 2023

Fastest plumber in the South East 5 Hugh makes Ernie the fastest milkman in the West look lazy... Extremely fast response to a leaking tap. Top bloke. Highly recommend and eternally grateful to Assosicated Response.

Louise  25 Mar 2023

Emergency call out 5 As you can see from all the other reviews Associated Response provide a top class service and I would thoroughly recommend them. After giving them an emergency call this morning (Sunday) they made a speedy arrival to resolve the issue my elderly aunt had with her boiler. It's freezing and I was worried she would have to wait until Monday at the earliest. I can't thank them enough for helping her so swiftly. Thanks for your help today Hugh. On a separate note I've had two other interactions with them in the last few years and both have been 10/10 fantastic. Excellent service.

Caroline  26 Feb 2023

Emergency Call Out 5 After being let down by our boiler company and being left without hot water and central heating, Hugh came to our rescue. Hugh came within 30 minutes of our call, assessed what the issue was in minutes and returned with the part that was required within the hour. Our issue was resolved quickly and effortlessly due to Hugh's excellent knowledge and professionalism. I would have no hesitation in recommending him to you and am eternally grateful to him; his charges are very reasonable too and far less than I was expecting. Many thanks to Hugh and his team, another very happy customer!

Gillian Hood  19 Jan 2023

Boiler Repair 5 Fantastic service as usual . Really cannot recommend this company highly enough . They are fast to visit , helpfully and knowledgeable. While it’s not something I needed they have an amazing deal for new boilers that in the right circumstances would not cost and would be fully funded , so if it’s something you need and meet the requirements, it’s gotta be worth a phone call .

Sue Evans  13 Jan 2023

Great service 5 I’ve used Associated Response a couple of times recently, after seeing them advertised on LYDS. Both times Hugh and the team have provided great service - the first time to provide a power flush for the heating system and fixing a couple of other issues. The second time Hugh was able to come out on the Sunday before Xmas to fix a condenser pipe that had frozen, arriving within an hour of our call. Will certainly use them again in the future and very happy to recommend to others.

Carly  30 Dec 2022

5 Had a nightmare this morning with no heating and no hot water. A simple call and 2 hours later Hugh turns up. What a relief as all sorted in no time. Thank you Hugh and the efficiency of the company. Would recommend to anyone.

Tony Sheaff  29 Dec 2022

Associated plumbing 5 Wow, just had the lovely Hugh out to sort out my heating. There was me thinking maybe time to replace the boiler but in a few minutes he had sorted the problem, fixed all the thermostats on the radiators and left us nice and cosy. Thanks Hugh and Jenny in the office.

Kathy  19 Dec 2022

Boiler 5 Once again these guys are brilliant, at what must be such a busy time , with many boilers freezing, they were here within 90 minutes. All fixed and I’m now defrosting. Can’t recommend highly enough . Thanks everyone

Sue Evans  15 Dec 2022

Call Out 5 A friend recommended LYDS for finding good tradesmen and so when my boiler broke down, I found Associated Response. Whilst they were busy the owner, Hugh, managed to come around within a couple of hours. Hugh diagnosed the problem straight away, ordered the necessary parts and arrange for his team to return the next day and make the repair. Hugh and his team are knowledgeable and friendly and did a great job.

Jason  7 Jun 2022

Great service 5 Have used Associated Response for last 9 or 10 years and always found Hugh and the team very good.

Charlie C  11 Apr 2022

Great service 5 Very happy that I called Associated Response, they were friendly and professional. Got my boiler back up and running and serviced. Will definitely use them again!

Rebecca Vorperian  22 Mar 2022

Incredible and prompt service 5 Our boiler broke on a cold November day and Hugh came by that afternoon (dinner time!) took a look and moved things around to be back the next to replace it. They were prompt, efficient, professional and kind. I highly recommend!

Jennifer  10 Dec 2021

Boiler repair/service 5 Reached out to the team in early October after switching on the central heating and finding out that the boiler would not ignite for that (was fine for hot water). Fab service and left us with functioning central heating

Lorna  22 Nov 2021

Fantastic service, immediate results 5 We cam back from holiday on a Sunday night to discover our boiler was not working- such a chilly terror on Halloween night! I called/ texted 3 or 4 plumbers/ plumbing companies at 9 pm to request an emergency call out first thing Monday. While everyone I found on the LYDS directory was really helpful in providing immediate advice, Hugh confirmed an appointment for 9 am, showed up on time, diagnosed the problem and fixed it within the hour! Such a nice guy, and so forthcoming with great advice. This is who you need in any plumbing situation! Thank you for sorting us on such short notice.

KanuPriya  1 Nov 2021

Plumber visit 5 Thank you to Hugh & Team for a great service- very thorough & helpful & great to have a plumbing company to turn to when needed- will definitely recommend

Caroline  24 Aug 2021

Hugh is very honest and helpful 5 Hugh came to fit a boiler. He spent a long rime talking through options and possibilities!

[email protected]  30 Jul 2021

Hot Water and Heating 5 A massive thank you to Hugh Doyle for fixing our hot water and heating in such an efficient and timely manner. Very professional and I cannot recommend this company enough.

Tricia Maher  9 Jul 2021

Hot Water and Heating 5 A massive thank you to Hugh Doyle for fixing our hot water and heating in such an efficient and timely manner. Very professional and I cannot recommend this company enough.

Tricia Maher  9 Jul 2021

Boiler and services repair 5 Hugh and Associated Response were recommended to me by another central heating professional as well as on LYD. Harry came today and replaced our diverter valve and made some other adjustments to get our boiler (which hadn't worked properly for yonks) and it's tasks all fully operational again. We found Harry extremely friendly, knowledgeable and informative. The price for the work was also very reasonable and we will be using this company again. Services: Boiler repair, Heating maintenance

Andrew Parsons  25 Feb 2021

Boiler breakdown 5 Fabulous service , I had no hot water or heating on one of the coldest days of the year , they had someone with me within an hour , back up and running in no time . Great friendly service , very fair price . We are lucky to have this business on our doorstep . Would use again and highly recommend.

Sue Evans  14 Feb 2021

Great local firm 5 This is a very friendly local company. Great communication and fair prices. Always turn up when agreed. This company is now my first choice for any plumbing requirements.

Phill Lupton  19 Jan 2021

AR Team 5 Knowledgable, reliable, trustworthy. I have been using Hugh and his team for a few years now and they have not let me down yet! Would highly recommend.

Sarah C  7 Jan 2021

Great Service 5 I have been using Associated Response for years. They have been brilliant. I cannot recommend them highly enough. I would give them 5 stars without any hesitation.

Cathryn  7 Dec 2020

Boiler service 5 Had our boiler serviced today, only rang Hugh Doyle begining of the week. Great service had a phone call before they arrived to say he was on his way as they had been held up by traffic. Very pleasant & helpful answered any questions we asked. Left everything clean & tidy. Highly recommend

Christine Clark  2 Oct 2020

Excellent service 5 We were very happy with the work done by Harry from Associated Response. Our leaky toilet is now working beautifully without a leak in sight. Clean work, cheerfull worker. Will definitely recommend.

Phil  27 Sep 2020

Plumbing 5 Such a helpful and efficient company, would definitely recommend and use again.

Rachel  28 Jun 2020

5 I have used Associated Response services many times now, and had been always impressed and happy. The engineers are always on time, ready to help even outside the hours. Very knowledgable team always going out of their way to help. I will always recommend Hugh Doyle and his team as trustworthy professionals! Thank you Hugh!

Aldona  10 Apr 2020

Top service. Thank you Hugh Doyle 5 Our boiler packed up leaving us with no heating or hot water whilst in isolation. Needed a plumber urgently and found this company in Love Your Doorstep Enfield with good reviews. Hugh turned up the same day we called and was amazing. Talked us through what he was doing, was very thorough to make sure the problem was resolved and sure enough fixed everything. Good man Hugh, thanks again. Highly recommend

Demi  31 Mar 2020

Boiler 5 My boiler broke down a few days after xmas and Hugh and the team were recommended to me. They did not disappoint! Fast response- especially given it was Xmas. They fitted a new boiler and were clean workers and friendly. Very honest advice given and will definitely use them again. Highly recommend. Thank you!

Emma  16 Jan 2020

5 stars! 5 Used Associated Response many times now, always impressed. On time, knowledgable and feels like Hugh and his team go out of their way to be helpful. Had issues with a leak and boiler. Will use from Hugh and his team from now on as trustworthy and all great personalities!

Louise  21 Dec 2019

boiler repair 5 Speedy response and boiler problem resolved. Would highly recommend.

Gareth  24 Nov 2019

Leaking shower 5 Hugh and his team are very rapid at responding!! Had an urgent leak last night at 5pm and despite being busy, Hugh came out before 6pm and gave advice. He then had one of his plumbers come this morning to stop leak and offer solutions. This is the 3rd time I have used this company for these issues, and every time I have been impressed with Hugh and his team. Will use again for sure.

Rebecca  22 Nov 2019

Toilet 5 Had a leaky toilet - they came very quickly and mended it with a minimum of fuss. Left the bathroom clean. VERY nice man would recommend.

P Lathlean  14 Sep 2019

5 star - highly recommend 5 A very helpful Hugh from Associated Response Heating & Plumbing sorted a very distressed lady this morning when I came down to a washing machine which had leaked everywhere and was panicking. He came quickly on a weekend, had a calm manner and was thorough in his work. I've also learnt how to turn my water off at the mains (I didn't know before) Thank you.

Susan  17 May 2019

5 Boiler stopped working on Friday night, no luck with 3 local plumbers. All messages went to voicemail. Got through to one who couldn't come until Tuesday but recommended Hugh at Associated Response. Gave him a call Saturday morning and was able to come over within the hour. Very impressed, he took his shoes off without me asking! Assessed the problem within 2 minutes. Fan in the boiler wasn't turning. He tried to use his magic oil to get it running to buy me time to get a replacement online. As buying from a plumbers dealer would be more expensive. Unfortunately the fan had completely seized up so he was unable to get it started. I decided to get Hugh back the same day to replace the fan unit. He came exactly when he said he would. Very professional and efficient worker. Very tidy, didn't leave a mess. Happy to give him a five star rating. His rates are very competitive. Use him with confidence, highly recommended.

Steve  24 Jan 2019

Highly recommended for emergency or routine work! 5 We have used Hugh and his team at Associated Response on two occasions now.Last Christmas (2017), we had a major boiler failure and Hugh came out on a weekend, just days before our family were due to arrive. He and his team worked hard to get our boiler replaced (it definitely needed it) and put a great new Intergas unit in, for a fair price.The system was power flushed, valves were changed, and we were warm and toasty for the arrival of our rellies.More recently I was recovering from a small op when one of our showers refused to turn off (without a massive struggle). A job I’d been putting off had become somewhat urgent. Phil from Associated Response came quickly and replaced both shower cartridges as the other was clearly going the same way.All the guys do good work, are professional, friendly, and fast!

Joe Bailey  26 Aug 2018

Boiler 5 Having the week from hell with my boiler during the cold snap, I called Associated Response and they came very quickly to sort out my boiler’s condense pipe on a second floor - I am very grateful for restoring heating and hot water to our house - massive thank you! Would not hesitate to recommend.

ISABELLE  9 Mar 2018

5 Massive Thank You , had a plumbing emergency with a radiator and very hot water !!!!! Great service , arrived quickly , resolved the problem and gave lots of advice . Highly recommended .

Sue Evans  9 Mar 2018

Boiler fault/leak 5 Had a fault on my Veissman boiler and saw Hugh’s name pop up a few times on a local website. House was freezing and it’s so cold out so knew getting a plumber in at short notice might be difficult. Within an hour of me calling Hugh had been in, found the problem and resolved the issue. Friendly, reliable and good value for money I will definitely use Associated response again and highly recommend to anyone.

Marie Randerwalla  9 Mar 2018

5 Big thank you to Hugh and co for being extremely professional and efficient. Pretty good with dogs too! 10/10, highly recommend

Beverley  24 Jan 2018

Super quick and efficient 5 We had a leaking bathroom tap, dropping into the downstairs. Called associated response- David kept us updated and Hugh isolated the problem so we can get the heating back on and take showers.

Carol Gill  6 Jan 2018

Boiler pump replacement 5 Unquestionably 5 stars. Experienced and efficient service. Would use Hugh again every time. Highly recommended.

Stuart  22 Dec 2017

Boiler Repair 5 Great service from Hugh and his team, had a emergency fault callout due to issue with my boiler, they came out next day and diagnosed the fault. Had the part ordered, installed and the issue fixed in no time at all. Friendly efficient, quick and very reasonable, would definately recommend!

Claire  7 Nov 2017

Boiler breakdown 5 Just moved into a new home and wasn't getting any hot water. I explained the problem over the phone and rather than charging a call out fee, they knew exactly what the issue was and talked me through it over the phone. Problem sorted within 5 minutes! Would definitely use again, very helpful and professional. Thanks guys.

Amanda Pursand  28 Jul 2017

Elderly parents' boiler fault 5 I needed someone reliable to look and fix my elderly parents boiler, Hugh and his team ticked all the boxes. Problem found very quickly, as my parents hadn't had hot water for a couple of weeks due to an intermittent fault on their boiler, I was very impressed with Hugh's priority to get everything back up and running as quick as possible, him and his team did just that. I wouldn't hesitate to recommend them, they are reliable, experienced and were very considerate towards my parents, they talked through everything before they did any repairs, so we didn't have any surprises, top service!. Very reasonably priced too! Thank you. And thank you David, whom was my first point of contact. Lovely to deal with you all.

Leyla Daniels  9 Feb 2017

Boiler installation 5 Just wanted to update you after my post last week regarding horrendous situation with my mum having boiler breakdown due to the rogue trader plumber previously installing it who turned out to be same guy who ripped her off by over a grand for a blocked drain. Thanks to the speedy and very helpful, friendly service of Hugh Doyle and all his team at Associated Response in Enfield, my mum had heating and hot water back in her property on Friday. Hugh made sure he jumped on to my mum's job as a matter of urgency, even though she lives in a different area, having seen the disaster that was my poor mum's boiler (corrosive product and water having leaked over all the internal parts of it over two years, caused by the flue being incorrectly fitted, a 'rookie' mistake as Hugh told me) and advised us that our best option could only be a new boiler. But with sympathy for my mother's plight he gave us discerning advice on what sort we could have, was so kind in dealing with my mum, telling her not to feel bad that this had happened, that in a way she hadn't been 'done' really that these things can sometimes go wrong, and all in all being a good egg!! From both his brother whom I spoke to first and also David in his office, helping mum with the payment terms and difficulties she might face paying this big lump sum out in one go, they were marvellous and I cannot recommend them highly enough. Thank you guys.

Elaine Friar  24 Jan 2017

Blockage. 5 Thank you so much to the plumbers that quickly resolve the issue with my sink that was totally blocked.

Angela Michael  23 Dec 2016

new shower base / new boiler 5 Friendly, reliable, responsive, experienced and considerate. I strongly recommend AR. They did a decent job replacing our shower base and replacing our boiler & even fixed our outside tap for free! Everything is in full working order. I will not hesitate in contacting them regarding any further plumbing issues..Cheers guys!

Charlie  8 Sep 2016

Fitting new boiler 5 I needed a new boiler fitting for a flat I've just bought and was extremely pleased with Hugh and his team. Hugh came and assessed what work needed to be done the same day I contacted them and he managed to fit me in so the work could begin soon after. In fact the work took longer than expected (it was a big operation removing the ancient old boiler, digging up a concrete floor, relaying pipes and fitting the new boiler in a different location) but his team worked hard to get the job done. I'm extremely grateful to Hugh and his team and will be using them again and recommending them to others.

Claire Guppy  21 Jul 2016

Boiler leak 5 Hugh and his apprentice have just fixed our boiler leak. Fantastic service, efficient and very professional. Great to see the trade being passed on too. Can't recommend this team enough as we contacted them yesterday evening and they came with the part this afternoon- great response and very reliable. Thanks again Hugh

Millie  15 Jul 2016

5 Hugh has been to see me from Associated Response. Thankfully all seems to be ok. He is going to also do some testing outside make sure nothing is coming from there as an extra precaution. Lovely man. Really genuinely concerned and stressed to me that this wasn't a wasted call. Was here in 40 minutes too so amazing response. Thank you Tina for your quick action on this. I'm sure Hugh will give u an update also. Many thanks. Hope the rest of the day runs smoothly for you. Hugh has even left me his mobile number which he didn't have too. I really appreciate it.

Hayley  15 Jul 2016

Gas Safe check certificate 5 Excellent service from Associated Response.I phoned them in the morning & they came round to do Gas Safe check at my home within 2 hours. Very efficient & professional company. I was very pleased with everything.

Sue Davies  8 Jun 2016

Boiler installation 5 Very good service. Fast, knowledgable, reliable and friendly. Would not hesitate to recommend.

Jo  12 May 2016

Boiler Repair 5 Very pleased with the fast, friendly and efficient service. Hughie arrived promptly and I received a written quote within minutes, the work was carried out by two very friendly young lads, closely overseen by Hughie and the price was exactly as quoted. Would recommend to friends and family.

Claire  18 Apr 2016

Highly recommended 5 Cannot recommend them enough. Very professional, always on time and a friendly caring business.

Rashmi  10 Feb 2016

Gas checks & boilers 5 We have used Associated Response since they started for Gas Safety checks and boiler work on all our properties. They are a professional, polite and caring business and we have always received first class service. Would recommend.

Caroline Robbins  24 Jun 2015

5 Excellent service, spotted the problem & after ordering parts completed the job within 15minutes. Friendly, professional & reasonable priced. Highly recommend.

Alli  13 May 2015

5 Absolutely fantastic service. Didn't take Hugh more than five mins.to solve the problem.Thank you ever so much.RegardsStran

stran  28 Apr 2015

Emergency call out 5 I cannot recommend Hugh and David at Associated Response highly enough. They look after all plumbing needs in our home brilliantly and always respond promptly to any phone call. I would not look any further for a plumbing service!

Jane Henderson  3 Mar 2015

Leaking Pipe 5 Had a leaky bathroom pipe, which meant the potential for a night without any running water! Associated Response were able to be here within 1/2 an hour and didn't take much more than that to get everything fixed! Very professional and friendly service.

Andrew Lawrence  4 Nov 2014

heating 5 I called out associated response due to a problem with my boiler , hughie was a really nice friendly guy and sorted the problem quickly and efficiently . I'm very pleased . Brilliant service and very reasonable rates

Dionne carroll  29 Sep 2014

Brilliant service 5 I employed Associated Response to carry out the removal of two radiators at my house and were very pleased with them. Not only were the staff friendly and accommodating to schedule the appointment, but the work was carried out quickly and efficiently and at a reasonable cost. I would definitely recommend Associated Response to anyone looking for plumbing works at their property.

Joanne Beard  7 Aug 2014

New bathroom fitted 5 Fantastic service!!!! The whole team were really helpful and the work was done to a professionally high standard. I would definitely recommend them to anyone!! I will be using them again. 5***

Rebecca Wildman  20 Jun 2014

New Boiler installation 5 Absolutely fantastic service. Hugh came round within half an hour of my phone call, to quote for a new boiler as needed it newly situated for installation of a new kitchen. Quotes for labour and boiler (3 choices) sent the same day, and following a follow up phone call from AR saying they could undertake the work the following day and would discount labour by 10%. Work was carried out today an excellent job, including chasing pipes into the wall and following my instructions on measurements without any problems. We are delighted with the end result, and thank AR for their superb job. No quibbles over the end bill either. Wouldn't hesitate to recommend. 5*

Karen Bayes  22 May 2014

Fabulous service from Associated Response 5 Excellent service. From putting my distress call on LYDS (broken boiler and 17 month old twins and all the washing, washing up and bathing that goes with them!) to having a fully working boiler again took only 4 hours. Even though it was a Saturday they had someone available who came in the time slot given and repaired our very old boiler. The charge was exactly as quoted and really reasonable and there was no bumping the price up, just fixed it and that was that,. Highly recommend them!

Sarah  19 May 2014

5 Excellent prompt plumbing service , would not hesitate to use again...would defo use associated response again !!!

Denise Deakin  11 Mar 2014

4 Boiler broke Christmas Eve and AR were the only company who answered my urgent plea and were round within half an hour. After a fair few hours labour they managed to get a part for my old but well built boiler and it worked. Also arranged for a service a few days later, and very reasonably priced. Just had another desperate issue which they are working on but I've no doubt they will work their magic this time too!!!! It's good to know I can get a reliable service and someone I can trust. I have recommended AR to a few friends and they've had no complaints either!!!!

Elisa Nelson  24 Feb 2014

Faulty Flu 5 A later than expected review, but better late than never!My Boiler broke down so as I had a contract with one of the big named Gas companies, I called them out. The Boiler was repaired which was great. However they cut off my Gas supply as the Flue was faulty - and this is one of the jobs they do not do! Just what you need on the morning of the last day of term, before the Children break up for Christmas! Panic stricken at the thought of no hot water or heating, I logged onto 'Love your doorstep' which led me to 'Associated Response'. Hugh and his boys were definitly my Knights in shining Armour that day, and had the job done within an hour and my Gas supply restored.I would have no hesitation in recommending them and would certainly call on them again. Top marks!

Geraldine  7 Feb 2014

Boiler replacement 5 Met Hugh and his team by accident, quite literally! Happened outside my home and seeing their vans asked for a quote. Their perhaps bad luck was my good fortune, could have been fated. Was impressed by the whole process and their ability to start at short notice. Not just fair on price, but very professional. Work done by Michael and Phil who were thorough and convivial. Very helpful and sorted out issues with care and patience. Really pleased with standard of work and assurance given.

David  7 Feb 2014

5 It took me a while to get round to this, but I see from the other reviews that Hugh and the team at Associated Response have been keeping up the excellent work for everyone else too. Came out in the evening at very short notice, made good, sorted the repair next day, explained the fault clearly, gave good tips for maintenance, and excellent value for money. Faultless repair and best customer service I've ever had with a plumber. Like everyone else here, I highly recommend.

Glenn  13 Jan 2014

5 Fantastic service. Answered my call immediately and attended our faulty boiler within minutes. Replacement boiler fitted by the time I got home from work the same day. Recommend wholeheartedly.

Kate Smith  5 Dec 2013

Excellent! 5 Service is excellent, value for money. Sorted out my plumbing and water pipe knocking problems. Would recommend and use again. Thank you :)

Lynn Ford  12 Aug 2013

New Boiler 5 I was totally satisfied with Hugh and his team. Their service was prompt, efficient, and friendly. Thank you for speedy installation of boiler.

Tricia Levene  4 Aug 2013

Drain blockage 5 Rang Hugh about an urgent drain blockage in flats at 6am. Though I couldn't use him as I have to go through my management company, he was so helpful with advice and calmed my stress immediately.

Corina  1 Aug 2013

leaking ceiling 5 Thank you to Huw and the team at Associated response for saving my leaking ceilings TWICE in 4 weeks! very prompt and friendly service both times, and a pleasure to deal with. Thank you!!

Linda Stranks  14 Jun 2013

Plumbing Leak 5 Can't praise them highly enough. Excellent and competent service and we will use again with confidence.

Susan Kirkland  20 May 2013

Compete stars!! 5 Apologies forgot to insert star ratings. All 5 stars!!!!!

Giovanna Amodeo  20 May 2013

Excellent service 5 An excellent and prompt service from Associated Response. Attended at short notice to repair our loo before a family party. Go that extra mile. Very efficient as well as being friendly and a pleasure to deal with. Highly recommend. Thank you.

Giovanna Amodeo  20 May 2013

boiler issues 5 Absolutely brilliant service from Associated Response today. Our boiler stopped working so I called around all my usual plumbers and no one was available to come out at short notice on a Saturday afternoon. I called Associated Response and they were so helpful. Talked us through advice on the phone which got the boiler going again, and talked us through what the problems might be so they can be sorted out at a later time. I know who I'll be using from now on. Thanks so much.

I Wilson  18 May 2013

Problem shower! 5 Fantastic response and service from Hugh, Richard etc! Couldn't have asked for a better group of people to advise on problems/issues re: plumbing etc. Definitely on my list of 'first to call' tradespeople now! THANKS ALL

Toni Cuschieri  15 May 2013

Leaking pipe 5 Highly recommend Hugh and his team. Was here very quickly. Professional, very friendly and organised. Also tidy workers ! Difficult to find genuine people nowadays but this company certainly are!

Neil  14 Apr 2013

5 Call was answered very promptly. Work was carried out very efficiently. Everyone very friendly. Trustworthy company.

Corinne Roberts  12 Apr 2013

Boilers etc 5 Forgot to add my ratings!

Emma  12 Apr 2013

Boilers etc 5 Fantastic! Hugh and his team have put in a new boiler with only a day's notice, helped me to fix my roof and sorted my overflow all in just 2 weeks. I am now confident that I have someone I know I can trust to help me with all those household repairs. Thank you!

Emma  12 Apr 2013

Recommended! 5 Polite, responsive, on time, knowledgable and tidied up when finished. Hassle-free service! I feel quite relieved that I now know who to call for all my plumbing needs. Wouldn't have found them without LYDS so big thumbs up to both.

Julia  27 Mar 2013

Piece Of Mind 5 We have been ripped off by plummers a couple of times in the past and since then I go into a panic at the thought of getting one in. I have got to say that this is now one thing less that I have to worry about since Hugh and his team were recomended to us.They took care of some work for us last summer and recently installed a new boiler which is running a treat. They care about doing the best they can for the punter which is a rare thing these days. Professional,reasonable, honest and polite are a few words which come to mind. I totally recommend them.

Paul Johnson  6 Mar 2013

Piece Of Mind 5 We have been ripped off by plummers a couple of times in the past and since then I go into a panic at the thought of getting one in. I have got to say that this is now one thing less that I have to worry about since Hugh and his team were recomended to us.They took care of some work for us last summer and recently installed a new boiler which is running a treat. They care about doing the best they can for the punter which is a rare thing these days. Professional,reasonable, honest and polite are a few words which come to mind. I totally recommend them.

Paul Johnson  6 Mar 2013

Piece Of Mind 5 We have been ripped off by plummers a couple of times in the past and since then I go into a panic at the thought of getting one in. I have got to say that this is now one thing less that I have to worry about since Hugh and his team were recomended to us.They took care of some work for us last summer and recently installed a new boiler which is running a treat. They care about doing the best they can for the punter which is a rare thing these days. Professional,reasonable, honest and polite are a few words which come to mind. I totally recommend them.

Paul Johnson  6 Mar 2013

boiler repairs 5 Excellent company, highly recommend them. Knowledgeable, friendly and trustworthy guys with Hugh at the helm.An absolute pleasure and what a find, after the cowboys I've previously had.

simon cohen  1 Mar 2013

Pure excellence! 5 Friendly, knowledgable, efficient and excellent customer service are key traits from Hugh and the team. From the first phone call to the end of the job, the service was professional and is great to have them on my doorstep if i ever have a problem in the future. I would have no hesitation in recommending Associated Response.

Jo Hadley  22 Feb 2013

Good service 5 You really can tell a good firm by their service after installation, snagging that sort of thing... Hugh and his team cared and did very well. Recommended.

John Callen  15 Feb 2013

Don't choose anyone else to work on your home. 5 Hugh and his boys have done a series of different plumbing and gas tasks around my home over the last few weeks. They were first recommended through Love Your Doorstep and I have now recommended them on to neighbours & friends.They are honest, reliable, efficient, safe & more importantly tidy! Now you have found this team you won't use anyone else I can assure you!

Christina Stavrinides  7 Dec 2012

Unbeatable service with a personal touch 5 Hugh and his team are a breath of fresh air. Friendliness and enthusiasm come as standard, they work quickly but they work well. Their prices are incredibly competitive and their attitude to the job is nothing short of stellar. They're also very well connected with the various other trades - Hugh has previously put me in touch with a roofer and an electrician whose standards of service have also been excellent. So glad we found Associated Response when we moved to the area - when it comes to employing tradesmen, it's all about trust and peace of mind and Hugh and his team have always instilled both in me. Brilliant.

John  7 Dec 2012

Friendly, Reasonable & Reliable 5 We have known Hugh, Jenny and their team for several years now. Have always been more than happy with works they have carried out for us in our own home and thus have recommended them to a number of our own clients who have also been very impressed. Their 24hr emergency call out is just that - they will be there!They are a local business serving the local community which means they are always close by to help out and pride themselves on good reputation within our community.So, do not hesitate to call for a quote doorsteppers!

Julia Sondack  5 Dec 2012

New Boiler Fitted 5 Hugh and his team are fantastic. After various quotes from other plumbers, Hugg found us the easiest and simplest solution for a new combi boiler. Plus put us in touch with a fabulous carpenter who basically made good our fitted kitchen as soon as boiler was fitted. His team arrived on dot on 9, worked solidly, tidied up after themselves both days and aside from a new boiler it's as if they were never here. I cannot recommend them enough.

Anita Naik  4 Dec 2012

Quick Response when you need it most! 5 Hugh was extremely knowledgable and presentable. A joy to do business with. He and his team installed my brilliantly efficient boiler with minimum fuss. He also followed up the installation with a phone call after a week, which was a lovely personal touch. Also came within an hour on a Sunday morning to deal with a minor pressure fault. Fantastic service. Have cancelled my extortionate British Gas HomeCare with no regrets.

Elsy Duncan  19 Nov 2012