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Address Firs Farm Community Hub, Firs Lane
Winchmore Hill

Post CodeN21 2PJ

Home Care Preferred

Home Care Preferred – Winchmore Hill Our years of experience in the care profession has convinced us that people want to stay in their own homes, particularly as they get older. Home Care Preferred offers the care and support needed to allow people to live fulfilled lives in the comfort of their own familiar surroundings. Staying at home with treasured memories is the choice that we believe everyone should have and our aim is to make this possible. We offer many different types of care and support for adults of all ages. This includes care services for older people including people living with dementia, and support for adults with a range of different disabilities and conditions. Home Care Preferred is based at Firs Farm Community Hub in Winchmore Hill. From this branch we provide support in Winchmore Hill, Palmers Green, Enfield, Southgate, Oakwood, Bush Hill Park and Edmonton. We take great pride in training our team. Our carefully selected team members are dedicated people who provide superb levels of service in a friendly but professional manner. In addition to statutory training, our care team receive intensive coaching in customer care and on-going training in all relevant aspects of Health & Social Care. Our approach is flexible and our services are tailor made around clients' needs. From a few hours a week to full time live-in care, Home Care Preferred is available to provide the right solution for those we serve. The company is led by Managing Director, Ken Waterhouse, who has been working in the care professions since 1988. Home Care Preferred was established in 2012 and has won awards every year since. A member of the friendly Home Care Preferred team would be happy to discuss care for you or a loved one.

Reviews

4.9Star review from 18 reviews

Excellent Team 5Star review I have been working for Home Care Preferred for 8 months now as their Community Relations Manager and I have been blown away by the calibre of carers recruited and the passion the whole team has for provide compassionate and persona centred care. They go out of their way on a daily basis to ensure our clients are happy and receiving a first class service. The whole team are very supportive and I have never felt so welcomed in a company before - a fantastic working environment that is reflected in the level of service, I have already recommended HCP to friends and family and wouldn't hesitate to do so again.

Comment graphicLaura Brassett  19 May 2016

5Star review Hi Home Care Preferred, The walks/jigsaws/games that Mum's live-in carer has spent lots of time with has been extremely beneficial.The fact that she has got Mum walking around outside with her stroller rather than in a wheelchair is little short of incredible and increases Mum's confidence and gives her a big lift.

Comment graphicClients Son  19 May 2016

5Star review I had a phone call from a client's son today he was very impressed with the work of his Father's regular care giver, the way she encouraged his father to leave the house, to get involved with looking through pictures and the way she took on board everything that was said. His felt like he was really listened to and the needs of his father were being met by us as a company :)

Comment graphicFigen Karadogan  19 May 2016

5Star review I have not worked for such a well organised caring company for a very long time. I was made to feel welcome and valued from day 1. The staff were so caring and sympathetic to me following the sad loss of my dear dad in November. Working for HCP reminds me of the first agency I worked for, I was with them over 7 years and hope that I will remain with HCP till I retire

Comment graphicanon  19 May 2016

5Star review Both of Mum's Live in carers have been amazing. Both care for her as if she was their own mother. They are patient, caring, considerate and so helpful to her in all ways.

Comment graphicDaughter  19 May 2016

5Star review Hi I just wanted to convey some compliments from a Daughter of one of our clients. She said her care giver has made her mother feel at ease with receiving care and compliments her compassionate manor and personability.

Comment graphicNaz Sen  19 May 2016

5Star review Hi FaraHope you are having a lovely week and keeping warm.RS called today and was full of praise for you and how kind you are.Thanks for all your supportBest wishesKen

Comment graphicKen  28 Aug 2014

5Star review Hello,I did a review on M Stevenson on Friday 22.11.13. Steve and family were very complimentary about the service they have been receiving from both the care givers and the HCP Management Team.This is great news and it is always good to know that our clients are happy and satisfied with our services.Many thanks, Nav

Comment graphicMrs N Dhar  28 Aug 2014

5Star review The service was very good, at all times I was fully supported by Julie and Anna. The Home Care Preferred Management team were very helpful from the start when my brother initially made enquiries, he was contacted back immediately and services began that weekend.

Comment graphicMrs R Mogilner  28 Aug 2014

5Star review Hello All,I attended a review meeting at Fairclough’s yesterday evening and they were full of praise about the care and management team. They informed that they are always kept up to date regarding all changes and all care givers are very attentive to Maureen’s need.Many thanks for all your hard work,Nav

Comment graphicMrs N Dhar  28 Aug 2014

5Star review I did not communicate personally much with the girls who supported my Aunt, but Dot always spoke highly of them. I was very pleased when Marilyn stayed with Dot in hospital; she really went that extra mile to keep my Aunt comfortable.

Comment graphicMrs M Knust  28 Aug 2014

5Star review Many thanks to the HCP team for the kind birthday wishes and the delightful gift. My family are coming on Sunday to take me out for a small celebration. With gratitude and affection. Mary Haines

Comment graphicMrs M Haines  28 Aug 2014

5Star review I found the service wonderful; all of our requirements were most defiantly met. Susan was fantastic, she was always very professional, always on time- never ran late. The management team were also very supportive, especially when it came to advising us on equipment.

Comment graphicMrs M Kennedy  28 Aug 2014

5Star review Dear Shir-Li Just want to say Mum seems very happy with Klara and said she is very good at her job. Kind regards Gayle

Comment graphicMrs G Sheldon  28 Aug 2014

5Star review thanks to the excellent care we had from Yvonne. She went out of her way to help us,especially Steve who needed the wheel chair. It was a long morning but Yvonne remained cheerful and practical throughout, getting us safely home around midday. When she knew we were settled she left at 12.30. We think she is a great asset to Homecare and so is Farah. Thank you for providing us with such good,capable people who are such pleasant company too. Yours sincerely, Joan Hart

Comment graphicJoan Hart  18 Aug 2014

Best care agency 5Star review Home Care Preferred care for all clients and their families to provide a personal and professional service by creating a person-centred care plan to meet individual wishes and needs.

Comment graphicHajni Nandori  14 Aug 2014

HR Administration 4Star review I work at Home Care Preferred and love working with such a great team. I can honestly say that the company is an extremely caring one as well as being totally professional.

Comment graphicGina Waterhouse  24 Jul 2014

Recruitment 4Star review I am responsible for the recruitment process at Home Care Preferred and am pleased to say that we only recruit the best team members, all team members are individual and unique in their own way, we are very proud of each one of them.

Comment graphicRaksha Patel  23 Jul 2014