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Cats and Cuddles

We are a London-based, family run cat sitting service. As cat lovers, this business has been created to provide you with the service we were looking for when we wanted to go on holiday. We wanted to be able to leave our cats in their own home, safe in the knowledge that somebody would be coming in to visit them daily, feed them, change their litter and cuddle them. We complete a complimentary introductory visit so that they could be satisfied that we offer the security of knowing that whichever one of us is in their home and taking care of their pets, we are honest, upstanding, animal loving people that you can count on. I have owned and loved my own cats for my entire life, and currently have 2 cats of my own. I have worked as a professional cat sitter for 10 years and have experience of looking after cats of all breeds, ages and natures. I hold a driving licence and am able to travel by car,bicycle or public transport to visit your cats within their home throughout London.I am DBS checked, so you can be assured that your cat and home will be in safe hands. My pricing structure is £16/visit. All bank holidays are charged at double time. Over the Christmas period the following dates are charged at double time. Initial visit and key collection is free.

Reviews

5Star review from 15 reviews

Lee 5Star review We have a very shy elderly cat with chronic kidney disease, which we would rather not leave at all but caring for an elderly relative makes it unavoidable sometimes. Susan is the only person we trust to look after our little old girl and is also the only visitor our cat doesn’t hide from. I take that as proof of Susan’s fantastic affinity with cats, I can’t recommend her highly enough.

Comment graphicBill  13 Feb 2023

Esmeralda 5Star review I cannot praise cats and cuddles highly enough! Susan and her team are utterly professional, organised and reliable. Even more important, they obviously love what they do, and my cat senses that and trusts Susan completely. My Esmeralda was a rescue cat with an anxious personality after being abandoned, but she is always perfectly happy and calm when Susan is with her. If I ever have to leave her, I know I need not worry if I have booked a sitter with Cats and Cuddles. They are wonderful

Comment graphicliz veitch  7 Feb 2023

Cats & Cuddles - your pet will thank you! 5Star review Cats & Cuddles team are amazing! I used them several times and I can’t recommend them highly enough! I am so happy that these services are available locally - I trust Susan and her team fully, they always deliver l, my two cats are happy and I can go on holidays when I wish!

Comment graphicLina  7 Oct 2019

Thank you! 5Star review Susan Hughes took excellent care of our cat while we were away - our hols fell when our poor puss was a bit poorly, and Susan went the extra mile to make sure she was comfortable and cared for. Giving meds, a vet visit and updates on skype, all taken in her stride. (The cat's now fine, btw!)

Comment graphicNicki  10 Apr 2019

Amazing service!!! 5Star review I would just like to say a HUGE 'THANK YOU' to lyds for helping us find the most amazing Pet sitter Susan Hughes from Cats & Cuddles for our cat Cleo .....We had complete reassurance before our holiday and the most friendliest service. Whilst we was away we had regular updates and photos ... and Cleo has been so well looked after that she didn't want to come home

Comment graphicMartine  25 Aug 2017

5Star review Can highly recommend Susan as a cat sitter. She really went the extra mile and even sent photos and a video of our cat whilst we were away! We will definitely be booking her again.

Comment graphicSabrina  3 Jan 2017

Cats and cuddles - Archie and Bessie 5Star review Cats and cuddles stepped in to help us at the last minute with looking after our cats. Susan replied promptly to email queries. She came round and met us and the cats before we went away. Susan stays in contact with you while you're away and sends pictures of the cats. It's good to know that someone will take care of the cats and deal with any pet emergencies while you're away. We'll definitely be using her again.

Comment graphicLiz Bates  27 Sep 2016

5Star review I have just used Cats & Cuddles for the first time & cannot recommend Susan enough. Our cat Sandie is 10 now and I can honestly say I have never enjoyed a holiday since we had her! I know I worry too much but think she'll get out the front door and many other things! I had a long chat with Susan on the phone after a bad experience over Christmas & she then came to visit us. She took note of everything we said and reassured me. We have just been away , and whilst I never want to leave before I go, I was more relaxed knowing what safe hands Sandie was in! Susan's love of cats shows so much ' she went out if her way to put pictures on Facebook & to email me so I knew all was well! We have come back to a happy relaxed cat, normally she looks a bit wild by the time we get back! In addition my house looked lovely & clean. I will definately recommend Susan to anybosy that asks & am so grateful to her for giving me the chance to have a relaxing holiday. I will definately use Cats & Cuddles again

Comment graphicJude Ewen  28 Jul 2016

5Star review Susan is an absolute star! Long overdue this review, but she stepped in last minute over Christmas when we were in a real pickle. Robi clearly loved her, and we were able to relax safe in the knowledge he was being looked after and getting the attention he craves. I'll definitely be asking Susan to look after him in the future, and wouldn't hesitate to recommend Cats & Cuddles. Thank you! X

Comment graphicCharlotte Fay  28 Jul 2016

Fiona with Ben, Billie & Betty 5Star review What a great idea from the feline loving Cats and Cuddles ladies. Cats and Cuddles looked after our cats during a long summer holiday and they, (the cats) couldn't have been happier. Susan visits once (or twice a day) plays, feeds, twitters pictures of the cats, and leaves a full daily report on their progress which was so reassuring for us being away from them for so long. The cats were happy to stay in their own environment and looked forward to being made a fuss of when Susan came to visit. Cats and Cuddles offer a full, professional cat sitting service are completely trustworthy, reliable and reasonable. I have recommended them to friends and will never need send my cats to a miserable cattery again!

Comment graphicanon  28 Jul 2016

John & Rob with Sebastian 5Star review We were delighted with the service. Our cat, who can be very particular, immediately fell for Susan and seemed to be happy in her arms, being stroked or just being around her. Would definitely recommend.

Comment graphicanon  28 Jul 2016

Darren & Isabel with Whiskers & Suitcase 5Star review We first came across Cats & Cuddles when we asked them to look after our cat Whiskers and her newly-born litter of six. We were very nervous about leaving Whiskers and her brood, but our minds were soon put at rest by the excellent service provided by Susan and her team. They took looking after seven felines entirely in their stride, giving all the cats plenty of love and care (and giving extra love to the kittens' mother who was exhausted after having such a big litter). We have used Cats & Cuddles on many occasions since then. Not only have our cats been cared for to the highest standards, but Susan also averted a flood in our house whilst we were on holiday! I would not hesitate to recommend Cats & Cuddles. They provide a friendly, reliable, and now simply indispensible service!

Comment graphicanon  28 Jul 2016

Susanne with Lolli 5Star review Cats & Cuddles are a safe haven in the world of cat sitters. With their regular visits to my home whilst I am away, I can always be sure that my pets will receive the best care imaginable, not just with feeding and petting, but with that extra personal time they give to them, with games and playful exercise.

Comment graphicanon  28 Jul 2016

Becky with Pudding 5Star review Cats & Cuddles are a first class service, and i couldnt have asked for anything more. The sitter visits your property for free to meet and discuss your cat prior to your departure. The company also has a facebook page which i think is an excellent idea. The sitter takes photos of the cats and posts them on facebook so the owner can view them while they are on holiday.The people who work at cats & cuddles are genuine cat lovers, who have a real insight with regard to the worries that an owner may feel. The overall service is very personal, and pet owners are reassured that the sitter actually cares about the happiness of the cat, and not just that it's fed and waterered.After viewing the website, i expected the price to be huge, but was very pleasantly surprised to see that the prices are comparable with similar (and worse!) services out there.After my experience with Cats & Cuddles, i would never consider using another company to care for my cat.

Comment graphicanon  28 Jul 2016

Nadia & Lee with Bob & Louie 5Star review Even though we were over 2,000 miles away, we felt completely reassured our cats were being very well looked after with Cats and Cuddles. You could really tell they themselves were 'cat people', from daily pictures on Facebook, to the holiday diary on our return; their personal touch was amazing and we would not hesitate to use them again.

Comment graphicanon  28 Jul 2016