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Posted: Tuesday, June 11th 2019

Telemarketing Manager

Crown Worldwide

About Crown Worldwide Group The Crown Worldwide Group is a collection of businesses providing mobility, relocation, logistics and storage services to corporate and private customers all over the world. We’ve been moving people’s lives for over half a century, always putting people at the centre of everything we do. We have a proud history in global logistics but we’re also looking to the future, investing in smart technology, growing our businesses internationally and staying ahead of the curve. We promote diversity and inclusion in the workplace, hiring motivated and skilled people and inspiring them to do the best work of their lives. We operate in a socially responsible way, considering the environment and the communities we work in through our CSR program. For more information, please visit: https://www.crownworldwide.com. We’ve got an opening for a Telemarketing Manager to join our Crown Workspace team based at our north London offices. You’ll be responsible for developing new business opportunities across the Design & Build, Fit and New Office furniture sectors of our business as well as leading a team of telesales executives supporting our other Workspace propositions. This is primarily a non-client facing role that relies on building relationships via telephone/email although there are opportunities to attend networking and marketing events. Key Roles & Responsibilities Portal Management: Monitor opportunities through external publications such as ‘Metropolis’, ‘Tenders Direct’ and ‘Tracker’. Manage lead source including feedback on data generated. Forward tender opportunities to relevant head of divisions and action accordingly. Research: Research and monitor opportunities for Crown Workspace & Premier Workplace Services divisions for Fit-Out. Develop a network of third-party suppliers aligned to opportunity. Database Management: Update new and existing client’s accounts within the CRM system through regular contact with account contacts. Add relevant information from external sources to CRM system, building history and client intelligence. To keep ACT database updated for marketing campaigns. Telemarketing: Research and identify potential targets. Build relationships with existing clients. Build relationships with key decision makers, suppliers and clients. Work alongside each division of Crown Workspace to identify additional opportunities. Proactively market the services of each division. Provide regular progress reports, as directed by the Head of New Business. Target calls per day to be made - minimum 60-80 calls per day. Secure 10-15 appointments per month. Track conclusion report on revenue. Act at the ambassador for Crown Workspace on the telephone and via email correspondence In addition: Arrange Sales team appointments. Support the Head of New Business and take a full and active role in all aspects of the department. Skills & Experience required Great Account Management skills; very organised and flexible Resilient and Creative Ability to Measurably Develop Team Further Excellent telephone and inter-personal skills Experienced in MS Excel, Word and ACT or other CRM systems This role requires a highly motivated individual Equal Employment Opportunity Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

Job type: Full Time

Location: None

Closing date: July 19, 2019

How to apply: https://career4.successfactors.com/career?career%5fns=job%5flisting&company=CrownGroup&navBarLevel=JOB%5fSEARCH&rcm%5fsite%5floc

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