Posted: Monday, November 23rd 2020
Storage Administrator The role of the Storage Administrator is an integral one within the World Mobility Customer Services Team. The principle objective of the role is to deal with all customer queries regarding long-term storage within the UK, to maximize the use of storage facilities and to ensure warehouse compliance across the UK, Ireland and Benelux. To regularly review our storage facilities and ensure we are fully utilising these. To review 3rd party costs and analyse location viability. To review claims that are made through storage and to aim to resolve these with the most effective solution for both Crown and the customer. To work with the Storage service providers and ensure that they are adhering to SLA’s and also manage our ETSF process. To review all goods in and out of all storage sites. More importantly, to cross reference this with billing to ensure all missed opportunities are captured for billing, to maximize our revenue and margins. To identify, on a monthly basis, all of the chargeable customers to ensure we are maximising on all revenue prospects. To analyse all billing against actual storage across all sites on a monthly basis and work with the local finance team to find efficiencies on how this can be controlled. To deal with all long-term storage customer queries; related to redeliveries, requesting access to goods and other general enquires etc. To manage the UK Storage email inbox effectively and in a timely manner, to ensure the customer experience is being maintained throughout all of their interactions with Crown.
Job type: Other
Location: Ruislip
Closing date: Dec. 14, 2020
How to apply: Visit the website link for full job description and how to apply